Privacy Policy & Data Protection

At Timber Lodge 365, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when inquiring about or purchasing our residential log cabins or services. Whether you are browsing our log house Ireland collection or applying for finance options, your data security is our top priority.

How We Use Your Personal Information

To provide our free nationwide delivery and professional assembly services, we need to collect essential details such as your name, contact information, and site address. This information is used strictly for fulfilling your order, managing 30/70 payment plans, and ensuring our technical teams can reach your location. We do not sell your data to third parties; it is only shared with trusted partners (such as shipping or finance providers) necessary to complete your project.

Your Data Rights & Security:

  • Data Security: All online payments and personal details are processed through encrypted, secure servers.
  • Right to Access: You can request a copy of the personal information we hold about you at any time.
  • Opt-Out: You have the right to unsubscribe from our marketing communications regarding new log cabin kits for sale.
  • Data Retention: We only keep your data for as long as necessary to provide our services and maintain your 10-year warranty records.
  • Accuracy: You can request that we update or correct any of your personal details to ensure smooth delivery and assembly.

By using our website and services, you consent to the collection and use of information as described in this policy. We may update this Privacy Policy periodically to reflect changes in legislation or our internal processes. If you have any questions about how we handle your data or your rights regarding your bespoke timber home order, please contact our data protection officer. We are dedicated to maintaining your trust through transparency and secure data management.