Returns

At Logcabinsforsale, we take pride in the quality of our log cabins and want you to be completely satisfied. Due to the custom-made nature of our products, returns are generally not accepted once production has begun. This ensures that each cabin is built specifically to your order and meets our high standards.

What to Do If There Is a Problem:
If your cabin arrives with damage caused during delivery or manufacturing defects, please contact us immediately. Our team will assess the situation and work with you to find the best solution. Depending on the circumstances, this may include:

  • Repair of the damaged components

  • Replacement of faulty parts

  • Guidance and support to resolve minor issues

Reporting Returns:

  • Any issues must be reported within 10 days of delivery.

  • Provide photos and details of the damage or defect to help us assess the situation quickly.

  • Our team will respond promptly and advise you on the next steps.

Our Commitment:
While we cannot accept returns for change of mind once production has started, we are committed to resolving any legitimate issues with your cabin. Our goal is to ensure your log cabin arrives in excellent condition and meets your expectations.

We aim to make the process clear, fair, and stress-free, so you can enjoy your new cabin with confidence.

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